Intellectual Property & DMCA Policy

 

Our Commitment to Intellectual Property Rights

At Zocozi, we recognize the importance of protecting intellectual property and respecting the creative work, trademarks, designs, and other legally protected materials belonging to third parties.

Zocozi is an independent online retail business based in California, United States. Our website, https://zocozi.com, offers products obtained through third-party suppliers and fulfillment partners. Unless expressly indicated otherwise, Zocozi does not claim to be the original manufacturer or designer of the products offered through our store.

We aim to operate in accordance with applicable intellectual property laws, including U.S. copyright legislation and the Digital Millennium Copyright Act (DMCA), as well as relevant laws in other markets where our products are available.

Product names, photographs, brand identifiers, logos, and other materials appearing on our website may belong to their respective owners. References to third-party brands or products are intended to identify or describe merchandise and do not, by themselves, establish any partnership, sponsorship, endorsement, or official affiliation.

We expect our suppliers and business partners to respect intellectual property rights and to provide materials and products they are legally authorized to distribute.

1. Reporting Copyright or Intellectual Property Concerns

If you believe that a product listing, photograph, description, trademark, design, or other material displayed on Zocozi infringes rights belonging to you or an organization you represent, please notify our team.

We encourage rights holders and their authorized representatives to contact us directly so that we can review the matter and determine an appropriate response.

Intellectual Property Contact: zocozi.shop@gmail.com

To help us evaluate your complaint efficiently, please provide sufficient information to identify the protected material and the alleged infringement.

2. Information Required for an Infringement Notice

A copyright or intellectual property complaint should identify the original work, trademark, design, or other protected material that you believe has been used without authorization.

Please include the specific URL or URLs on https://zocozi.com where the allegedly infringing content appears, along with a clear explanation of the concern.

Your notice should also contain your full name, company or organization name where applicable, mailing address, telephone number, and email address so that we can communicate with you about the complaint.

For a formal DMCA takedown notice, please include a statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its representative, or applicable law.

The notice must also include a statement, made under penalty of perjury, confirming that the information submitted is accurate and that you are the copyright owner or are authorized to act on the owner's behalf.

A physical or electronic signature of the copyright owner or authorized representative is also required for a formal DMCA notice.

Incomplete submissions may require additional information before we can complete our review.

Trademark and other non-copyright complaints may be subject to different legal requirements, and we may request documentation demonstrating the rights involved.

3. How We Review Intellectual Property Complaints

Zocozi takes properly submitted intellectual property complaints seriously.

When we receive a report, our team will review the information provided, identify the relevant product listing or website material, and assess the nature of the alleged infringement.

Where appropriate, we may contact the supplier, content provider, or other relevant party to obtain additional information.

If we determine that content should be removed, or if removal is required under applicable law, we may disable access to the material, modify the listing, or remove the affected product from our website.

In certain circumstances, we may temporarily restrict a listing while an investigation is ongoing.

We aim to handle complaints promptly, fairly, and in accordance with applicable legal requirements.

4. DMCA Counter-Notifications

If content you provided to Zocozi has been removed following a copyright complaint and you believe the removal resulted from a mistake or incorrect identification, you may submit a counter-notification where permitted under the DMCA.

A formal DMCA counter-notification must identify the material that was removed and the location where it previously appeared.

It must also include your name, address, telephone number, and a statement under penalty of perjury that you have a good-faith belief the material was removed or disabled because of mistake or misidentification.

The counter-notification must include the applicable consent to federal court jurisdiction and acceptance of service of process as required by 17 U.S.C. § 512(g), together with your physical or electronic signature.

Counter-notifications may be submitted to zocozi.shop@gmail.com for review.

Where the DMCA counter-notification procedure applies, we will follow the relevant statutory requirements before restoring any material.

Submitting a counter-notification does not guarantee that the disputed content will be reinstated.

5. Repeat Infringement and Supplier Compliance

Zocozi expects individuals and businesses contributing content or supplying products to respect applicable intellectual property laws.

Where appropriate, we may discontinue relationships with suppliers, restrict access for users, or remove content associated with repeated or serious infringement concerns.

We may also request supporting documentation from suppliers regarding their authorization to distribute branded products or use copyrighted materials.

Our objective is to maintain a responsible online retail environment that respects the legitimate rights of creators, businesses, and customers.

6. Misrepresentation and False Claims

We encourage all intellectual property complaints to be submitted accurately and in good faith.

Knowingly submitting false or misleading infringement claims may result in legal consequences under applicable law.

Under the DMCA, individuals who knowingly materially misrepresent that content is infringing or was removed by mistake may be subject to liability.

Zocozi reserves the right to request clarification or additional evidence when necessary to evaluate a complaint.

7. Third-Party Trademarks and Product Content

Certain products offered through Zocozi may feature names, descriptions, photographs, or other information supplied by independent manufacturers or distributors.

Ownership of third-party intellectual property remains with the respective rights holders.

The appearance of a third-party trademark or product identifier on our website does not necessarily indicate that Zocozi is an authorized distributor, official partner, or affiliate of the trademark owner.

We do not intentionally present our store as being officially connected to another brand without authorization.

If a rights holder identifies a concern involving a product listing or promotional material, we encourage them to contact our team for review.

8. Changes to This Policy

Zocozi may revise this Intellectual Property & DMCA Policy to reflect updates to our business operations, supplier relationships, or applicable legal requirements.

Any revisions will be published on this page, along with an updated revision date.

We encourage website visitors, suppliers, and intellectual property rights holders to review this policy periodically.

9. Intellectual Property Contact Information

If you wish to report a copyright concern, trademark issue, unauthorized use of protected material, or another intellectual property matter, please contact Zocozi using the information below.

Business Name: Zocozi

Website: https://zocozi.com

Business Location: California, United States

Email: zocozi.shop@gmail.com

Phone: +1 (408) 681-8398

Customer Service Hours: Monday through Friday, 9:00 AM to 5:00 PM Pacific Time

Weekend Support: Closed on Saturday and Sunday

Estimated Response Time: Within 1–2 business days, excluding weekends and public holidays.

Zocozi is committed to responsible business practices, transparent communication, and respect for intellectual property rights. We appreciate the cooperation of rights holders, suppliers, and customers in helping us maintain a trustworthy online shopping environment.